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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will open. It offers elaborate info about all the operations that you can perform on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of how-to video clips demonstrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you need, explore our extensive Frequently Asked Questions section, which contains questions asked by actual individuals and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of customer service technicians available 24/7/365 and ready to assist you with any problem. Each support ticket you open will be answered within sixty minutes (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 172820

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com